Refund Policy


We will happily replace your Flowers by Sauchas purchase or give you store credit if you are not completely satisfied.

We require you to do only the following:

Return the product
Provide a receipt
Notify us the same day

Substitution Policy:

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.